Our bill pay service begins with the upload and audit of each freight invoice. All disputes are separated out into an exception database and the invoices are then contested directly with the carriers.
The carriers may resend the invoice with corrections or authorize a short pay. The freight bill record is adjusted, re-audited, and released to a bill pay “holding tank.” Each carrier contract is closely monitored, enabling payment timing to precisely match negotiated terms.
FreightOptics has detailed reporting for both denials and recoveries for trend analysis and other ad hoc analytics, as well as an internal tracking system which denotes how far along the dispute is in our process.
FreightOptics works together with clients and carriers to achieve a shared goal of accurate, efficient, and timely freight payment processing.